Shipping policy

Shipping Policy

At Suetly Tallow, we want your whole ordering experience with us to be a good one — from clicking “order” to seeing your Suetly goodies arrive at your door.

Here's How Shipping Works:

📦✨ Order Processing

Orders are processed within 1–2 business days. Once your order is dispatched, you’ll receive an email with your tracking information.

You can track your Suetly goodies using the tracking link in your email, or through the Track Your Order page on our website:

1. Click Help in the main menu.

2. Select Track Your Order.

3. Enter your Tracking Number, or alternatively your Order Number and Email Address or Phone Number.

📦✨ New Zealand

We ship all NZ orders with NZ Post. Urban addresses usually arrive overnight, and most of the country receives orders within 1–3 business days. However some rural addresses can take 1-2 extra business days, i.e. within 2-5 business days. 

Shipping cost: $6 NZD flat rate

Free shipping on all orders over $80 NZD

📦✨ Australia, USA, UK, Canada

We ship all international orders with NZ Post.

Australia: $10 AUD flat rate
USA: $10 USD flat rate
United Kingdom: $10 GBP flat rate
Canada: $10 CAD flat rate

Free shipping on all orders over $90 in the local currency (i.e. $90 AUD for Australia, $10 USD for the USA,  £90 GBP for the UK, or $90 CAD for Canada).

📦✨ Rest of the World

We ship all international orders with NZ Post.

Rest of the World: $10 USD flat rate

Free shipping on all orders over $90 USD

Questions about your order? Get in touch at suetlytallow@gmail.com and we'll sort it for you.